a
adishka_in

MUSKAN

@adishka_in

Genesys Cloud Support Specialist IVR and Contact Center Expert

Inde
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I have 3.5+ years of experience in IT support with hands-on exposure to Genesys Cloud. I can help you with IVR flow design, call routing, queue setup, and troubleshooting. Services I offer: IVR design & optimization Call routing & queue setup Genesys Cloud support & issue fixing Consultation for contact center setup I ensure quick response and reliable solutions.... Plus d’infos

Compétences

a
adishka_in
MUSKAN
hors ligne • 

Voir mes services

VoIP et Téléphonie
I will design or fix your genesys cloud IVR flow
De15 $US / projetPlus de détails

Expérience professionnelle

Confidentials

IT Support Engineer (Genesys Cloud)

Confidentials • Freelance

Oct 2021 - Present • 4 yrs 7 mos

Worked as an IT Support Engineer with 3.5+ years of experience in contact center technologies. Handled Genesys Cloud operations including IVR flow management, call routing, queue setup, and troubleshooting. Provided technical support, resolved system issues, and ensured smooth customer interaction workflows.