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fazeel123pk

Fazeel Ahmad

@fazeel123pk

Your Vision Delivered on Fiverr

Pakistan
Anglais, Ourdou
Certaines informations sont présentées en anglais.
À propos de moi
Hey there! I'm Fazeel, a passionate and committed email and customer service specialist with a broad range of talents and expertise. I have developed my skills in email support and chat support services over the course of my two years in the industry. I take pride in providing top-notch work and going above and above for clients. My mission is to offer great services that assist people and organisations in achieving their goals.I am available 365 days of the year even on holidays. ➡️ Shopify Customer Support ➡️Live Chat Support. ➡️ Email Support ➡️ Tickets Solving ⏩ Orders Handling... Plus d’infos

Compétences

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fazeel123pk
Fazeel Ahmad
hors ligne • 

Voir mes services

Gestion e-commerce
I will customer support specialist email and chat support shopify expert
De5 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Upwork

Shopify Customer Service Representative & Email Support

Upwork • Freelance

Mar 2021 - Present • 5 yrs 2 mos

I provide professional customer service and email support for high-end fashion e-commerce stores. I ensure every customer receives a premium experience that matches the brand’s luxury image. 🔹 What I Handle: Responding to customer emails in a professional and friendly tone Order tracking and shipping updates Handling returns, exchanges, and refunds Resolving complaints calmly and efficiently Product information and size guidance Managing inquiries about payments and store policies Following up with customers to ensure satisfaction 🔹 My Approach: Fast response time (within 12–24 hours) Clear and polite communication Problem-solving mindset Brand-focused tone to maintain luxury standards Organized inbox management (Gmail, Zendesk, Shopify, etc.) 🔹 Goal: To increase customer satisfaction, build trust, and maintain a strong brand reputation through excellent email support.