Marisa K

Senior Customer Service Specialist

Private Site • Temps plein

Jan 2023 - Present • 3 yrs 4 mos

Experienced Senior Customer Service Specialist with a strong focus on delivering fast, professional, and high-quality customer support. I help businesses improve customer satisfaction by handling inquiries, resolving issues, and managing escalations in a timely and efficient manner. Skilled in communication, problem-solving, and conflict resolution, I ensure every customer interaction is handled with professionalism and care. I am experienced in working in fast-paced environments, managing multiple tasks, and maintaining accuracy under pressure. My goal is to provide excellent support that not only solves problems but also builds trust and strengthens customer relationships. I am committed to representing your business in a positive and professional way at all times.

Social Media Manager

Fiverr • Freelance

Feb 2016 - Present • 10 yrs 3 mos

Experienced Social Media Manager with a passion for helping entrepreneurs, startups, and business owners build a strong and professional online presence. Skilled in creating, optimizing, and managing social media accounts across multiple platforms, including Facebook, Instagram, LinkedIn, Pinterest, X (Twitter), and YouTube. I specialize in helping brands improve their online visibility, strengthen brand credibility, and connect with the right audience through effective and strategic social media management. My experience includes setting up and optimizing business profiles, improving page appearance, maintaining brand consistency, and supporting businesses in building a more professional image online. I understand the importance of a strong digital presence in today’s competitive market. That’s why I focus on creating social media profiles that not only look professional but also help businesses establish trust and stronger relationships with their audience. I pay close attention to details, branding, profile optimization, audience engagement, and content organization to ensure every business has a polished and credible online image. I am committed to delivering reliable, professional, and high-quality service tailored to each client’s needs. Whether you are launching a new business, building your brand from scratch, or looking to improve your existing social media presence, I am here to help you grow your business effectively and professionally in the digital world. My goal is to support businesses in creating a lasting impression and standing out in today’s online marketplace.