Nayelle Favour

Workflow Automation Specialist (Make.com & AI)

AutomationLinks • Freelance

Jul 2025 - Mar 2026 • 8 mos

I am a Make.com Automation Specialist with hands-on experience designing and implementing end-to-end workflow automation systems that help businesses streamline operations, generate leads, and improve efficiency. In my role, I have built and managed automated systems using Make.com to connect tools such as Google Forms, Google Sheets, Gmail, Telegram, CRMs, and various API-based applications. I specialize in creating lead generation workflows where incoming leads from forms or landing pages are automatically captured, stored in structured databases, and instantly processed for follow-up actions such as email notifications, CRM updates, and real-time alerts via Telegram. I have worked extensively on automating business processes including lead capture systems, customer communication workflows, data synchronization between platforms, and notification systems that ensure businesses respond to leads quickly and efficiently. I also integrate tools and APIs to extend automation capabilities, ensuring smooth data flow between multiple applications without manual intervention. My focus is on building reliable, scalable, and error-handled automation systems that reduce manual workload, eliminate repetitive tasks, and improve response time for businesses. I help clients increase productivity by ensuring their lead generation and communication systems run automatically and consistently. Through my experience in Make.com automation, I have developed strong expertise in workflow optimization, API integration, webhook configuration, and business process automation, with a strong emphasis on building practical solutions that directly support business growth and lead conversion.