n
nintalakhadze

Nina T

@nintalakhadze

QA Manager

Géorgie
Anglais, Géorgien
Certaines informations sont présentées en anglais.
À propos de moi
I am a QA Tester with hands-on experience in fintech (banking) systems, specializing in manual testing of web, mobile, and AI-driven chat platforms. I work in production environments where quality and accuracy directly impact real users.... Plus d’infos

Compétences

n
nintalakhadze
Nina T
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Test de logiciels
I will manually test your website or mobile app and find bugs
De15 $US / projetPlus de détails

Expérience professionnelle

QA Manager

Banks • Temps plein

Dec 2025 - Present • 5 mos

I work in the Business Operations department, within Contact Center systems development. My role focuses on testing mobile and web banking chat systems where users first interact with an AI bot and, if needed, are escalated to a live operator. I am responsible for testing end-to-end chat flows, AI bot interactions, and escalation logic, ensuring smooth and accurate communication between users and the system. I also test the operator side of the system, including ticket creation, assignment, handling, resolution, and closure processes, as well as all related interactions to ensure system stability and correct workflow execution.