p
praveentharol

Praveen T

@praveentharol

Email Chat Support Expert

Inde
Hindi, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
“I will write professional customer service responses or email replies” "I will provide chat support and conflict resolution for customer satisfaction"... Plus d’infos

Compétences

p
praveentharol
Praveen T
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

E-mail et newsletters
I will write professional customer service email and chat responses
De5 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Customer service expert

Teleperformance • Temps plein

Apr 2025 - Present • 1 yr 1 mo

💼 Experience: Customer Support Executive Company: Teleperformance Duration:1 Year Description: Worked as a Customer Support Executive handling international clients through email, chat, and voice support. Responsible for resolving customer queries, managing complaints, and ensuring high levels of customer satisfaction. Key Responsibilities: Handled customer queries via email and live chat in a professional and timely manner Resolved complaints related to orders, refunds, and service issues Maintained a polite and empathetic tone while dealing with difficult customers Followed company policies to provide accurate and consistent solutions Achieved targets for response time, quality, and customer satisfaction Skills Gained: Professional email writing Chat support communication Problem-solving and conflict resolution Customer satisfaction management