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Jodi-Ann A
@sarahfina30
Virtual Assistant for Customer Support Email and Chat Support
Jamaïque
Anglais
À propos de moi
I’m a reliable Virtual Assistant with 10+ years of customer service experience and 5+ years working remotely. I specialize in email and chat support, data entry, scheduling, and administrative tasks.
I’m organized, responsive, and focused on helping businesses run smoothly. Whether you need help managing customer communication or handling daily tasks, I’m here to support you.
Compétences
Jodi-Ann A
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will provide professional email and chat customer support
Assistance générale
I will be your virtual assistant for admin tasks
Expérience professionnelle
Freelance Virtual Assistant & Canva Designer
Freelance Web Designer
Oct 2023 - Present • 2 yrs 7 mos
Provided virtual assistance and creative digital support for clients, including email management, Canva portfolio website design, branding support, resume revamping, scheduling, and social media content assistance. Assisted individuals and small businesses with improving their online presence through organized communication and creative design solutions.
Freelancer.com
Freelance • 2 yrs 7 mos
Maintenance Coordinator
Mar 2023 - Sep 2023 • 6 mos
Managed customer inquiries across phone, email, and chat in a remote environment Coordinated maintenance requests, scheduling, and vendor communication Ensured timely issue resolution while maintaining clear communication with tenants and teams
Office Assistant / Admin Support
Feb 2021 - Mar 2023 • 2 yrs 1 mo
Provided administrative support including data entry, scheduling, and email management Assisted with daily operations to ensure smooth workflow and organization Maintained accurate records and supported communication across teams
