t
tonyalumpkin

Tonya Lee

@tonyalumpkin

ELearning Developer, Learning Specialist

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an experienced Instructional Designer and Learning Specialist with a proven track record of creating engaging, effective e-learning solutions for diverse audiences. With over 10 years in learning & development. What I offer: Custom e-learning course development (Articulate, iSpring, TechSmith, Canva, Adobe Creative Suite) Interactive training modules for onboarding, compliance, and professional development Workshop and webinar design, including facilitator guides and participant materials Visually engaging presentations, infographics, and handouts... Plus d’infos

Compétences

t
tonyalumpkin
Tonya Lee
hors ligne • 
Temps de réponse moyen de 1 heure

Portfolio

Expérience professionnelle

Compass_Group

Compass Group

Temps plein • 8 yrs 7 mos

Instructional Designer

Nov 2021 - Aug 2025 • 3 yrs 9 mos

• Designed and developed asynchronous eLearning modules, microlearning content, and job aids using Articulate Rise 360 and various other authoring tools. • Translated complex operational processes into clear instructional materials, including scripts and step-by-step guides. • Authored instructional text, storyboards, and video scripts that align with adult learning principles and organizational standards. • Collaborated with subject matter experts (SMEs) across multiple business units to gather requirements, validate content, and ensure accuracy. • Applied ADA/WCAG accessibility standards alongside basic HTML/HTML5 to format and customize web-based learning content. • Supported a company-wide Learning Management System (LMS) migration by coordinating workflows, validating content, and ensuring data integrity, which improved system efficiency by 30%. • Monitored learner engagement and performance across over 20 learning solutions to facilitate continuous improvement and reporting.

LEARNING & DEVELOPMENT SPECIALIST

Jan 2017 - Nov 2021 • 4 yrs 10 mos

• Created comprehensive training materials, including job aids, quick guides, and reference documentation, for over 500 users. • Managed content on the Learning Management System (LMS), SharePoint sites, and maintained training records to guarantee accuracy, compliance, and readiness for audits. • Analyzed training data to uncover trends, enhance learning outcomes, and facilitate operational reporting. • Coordinated training requirements and logistics for 481 accounts to ensure effective implementation of the program. • Performed quality checks and analyzed feedback, resulting in a 95% satisfaction rate for workshops.