a
abarhane_saad

SAAD.A

@abarhane_saad

Customer Support and advisor specialist

Maroc
Anglais, Arabe
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Saad! A dedicated Customer Support Specialist with over a year of corporate experience managing high-volume chat and email queues under strict KPIs. Beyond troubleshooting and keeping customer satisfaction high, I bring strong analytical skills with hands-on knowledge in Microsoft Excel, SQL, and Power BI to help businesses clean data and optimize their operations. Whether you need an efficient chat support expert or help managing your business data, I’m here to deliver top-tier results. Let’s work together... Plus d’infos

Compétences

a
abarhane_saad
SAAD.A
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Messagerie et envoi d'e-mails
I will be your professional chat support and email customer service agent
De5 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Customer Advisor

Teleperformance • Temps plein

May 2025 - May 2026 • 1 yr

Assisted English-speaking customers through chat and email while maintaining high customer satisfaction. Resolved customer issues efficiently following company policies and quality standards. Handled multiple cases simultaneously in a fast-paced environment while meeting performance KPIs.