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abhishek8036

Abhishek K

@abhishek8036

Business Support Expert

Inde
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
I help sales and operations teams manage Zoho CRM and turn business data into useful Zoho Analytics dashboards. I have 4+ years of experience across CRM administration, business reporting, and contact-center operations. My skills include CRM fields, layouts, user access, workflow configuration, and KPI reporting. I also work with Excel VBA, SQL, and Power BI, and have basic experience with Zoho Flow. I focus on understanding your requirements and delivering practical, reliable solutions.... Plus d’infos

Compétences

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abhishek8036
Abhishek K
hors ligne • 

Voir mes services

Gestion de la relation client
I will customize zoho CRM fields, layouts and workflows
De20 $US / projetPlus de détails

Expérience professionnelle

Kalkine_India

Senion Executive

Kalkine India • Temps plein

Mar 2022 - Aug 2026 • 4 yrs 5 mos

Helped sales and operations teams manage leads, streamline reporting, and understand performance through hands-on Zoho CRM administration and business analytics. • Administered Zoho CRM, including custom fields, modules, layouts, user access, and workflow configuration to support lead management and daily sales operations. • Built and maintained Zoho Analytics dashboards that turned CRM data into clear performance reports for managers. • Translated business requirements into practical CRM changes and reports in collaboration with operations teams. • Analyzed campaign results and week-over-week KPI trends, presenting findings to stakeholders. • Automated recurring Excel reports using VBA and used SQL Server queries for data extraction and analysis. This experience combines CRM administration, reporting automation, and an understanding of how sales teams use these systems in their daily work.