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Fiverr Pro
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Abidullah K
@abidullah_kamal
Sales and operations specialist
Arabie Saoudite
Arabe, Ourdou, Pachto, Anglais
À propos de moi
I am a results-oriented sales professional with a knack for building strong client relationships and delivering tailored solutions. I am passionate about driving revenue and fostering innovation, and I thrive on challenges while enjoying collaborating with others to achieve common goals.
Compétences
Abidullah K
hors ligne •
Temps de réponse moyen de 3 heures
Voir mes services
Messagerie et envoi d'e-mails
I will be your admin virtual assistant
Portfolio
Expérience professionnelle
Customer Success & Operations Specialist
ApexDesk • Freelance
Feb 2023 - May 2026 • 3 yrs 3 mos
Managed end-to-end asynchronous customer experience and ticket resolution for a growing e-commerce and logistics brand. Specialized in transforming high-volume, complex client complaints into positive retention opportunities through precise email correspondence. Handled milestone tracking, billing inquiries, and service delivery coordination while maintaining a 98% customer satisfaction (CSAT) score. Regularly utilized helpdesk software and CRM tools to document edge cases and streamline internal communication workflows, reducing average ticket response times by 20%
