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$
USD
Rohail Addin
@addinn
Call Center KPI Dashboard, WFM CX Operations Expert
Pakistan
Anglais, Arabe, Ourdou, Pachto
À propos de moi
I help call centers and customer service teams improve performance with Excel dashboards, Power BI reports, SLA tracking, WFM analysis, and CX operations support.
I have hands-on experience in contact center operations, Cisco Webex CC, workforce management, agent scheduling, abandoned call analysis, KPI reporting, and customer support performance.
I can help with call center dashboards, agent productivity reports, QA scorecards, SOPs, and clear business insights.
Compétences
Rohail Addin
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Tableaux de bord des données
I will create professional cc KPI dashboard in excel or power bi
Analyse BI
I will audit your call center to improve sla and reduce abandoned calls
