Adnan Ilyas

Travel Consultant

Travel • Temps plein

Jul 2007 - Present • 19 yrs

**Travel Industry Professional | 2007 – Present** With over 15 years of experience in the travel and tourism industry, I have developed extensive expertise in airline reservations, ticketing, fare construction, travel planning, customer service, and online travel agency operations. Throughout my career, I have worked with various Global Distribution Systems (GDS), including Amadeus, Galileo, and Sabre, managing domestic and international flight bookings, itinerary planning, ticket issuance, reissues, refunds, and travel documentation. Currently serving as an OTA Manager at Bukhari Travel (Pvt) Ltd., I oversee online travel operations, booking automation, supplier integrations, and customer support processes. My experience includes handling complex travel arrangements, group bookings, Umrah and holiday packages, visa assistance, and providing exceptional customer service to travelers worldwide. Key Skills: • Airline Reservations & Ticketing • Amadeus, Galileo & Sabre GDS • Fare Calculation & Ticket Reissue • Online Travel Agency (OTA) Management • Travel Automation & Process Optimization • Customer Service & Support • Visa & Travel Documentation Assistance • Holiday, Umrah & Group Travel Planning • Supplier & Airline Coordination • Travel Sales & Operations Management

Store Manager

Ecommerce • Freelance

Jan 2022 - May 2023 • 1 yr 4 mos

Managed and optimized Etsy stores by handling product listings, keyword research, SEO optimization, inventory management, order processing, and customer support. Created high-converting product descriptions, improved store visibility through Etsy SEO strategies, monitored shop performance, and ensured timely order fulfillment. Experienced in increasing traffic, improving conversion rates, and maintaining excellent customer satisfaction while managing day-to-day store operations.