Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Afnan Malik
@afnanmalik9993
DevOps Engineer, VoIP Expert, Vicidial, Asterisk Call Center Solutions
Pakistan
Anglais, Ourdou
À propos de moi
I’m Afnan Malik, a Terraform Certified DevOps & Cloud Engineer with strong skills in AWS, Linux, IaC, CI/CD, monitoring, VOIP & call center infrastructure. I build scalable, secure, production-ready infrastructure with Terraform and automate deployments for reliability and performance. With 4+ years of experience in VoIP systems, Vicidial & Asterisk, call center solutions, IVR flows, SIP carriers, and high-availability telephony setups, along with robust monitoring stacks. Clear communication, clean solutions, and on-time delivery are my priorities. Let’s work together.
Compétences
Afnan Malik
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
VoIP et Téléphonie
I will install, configure and optimize vicidial call center with voip predictive dialer
VoIP et Téléphonie
I will configure, setup and troubleshoot vicidial dialer for your call center
Portfolio
Expérience professionnelle
DevOps Engineer
Switch Communication • Temps plein
Nov 2023 - Present • 2 yrs 6 mos
Design, provision, and manage cloud infrastructure using Terraform (Infrastructure as Code) Automate deployment pipelines using CI/CD tools (GitHub Actions, GitLab CI) Administer and secure Linux servers, ensuring high availability and performance Implement monitoring, logging, and alerting using tools like Prometheus, Grafana, ELK Manage cloud resources, networking, IAM, and security best practices Optimize infrastructure for scalability, cost, and reliability Troubleshoot production issues and perform root cause analysis Collaborate with development teams to streamline release workflows Maintain version-controlled infrastructure and documentation Ensure system uptime, backup strategies, and disaster recovery readiness
Team Lead Voip Support
HallMark Technologies • Temps partiel
Mar 2024 - Jan 2025 • 10 mos
Lead and mentor VoIP support engineers, ensuring high service quality and technical excellence Deploy, configure, and maintain VoIP systems (SIP, PBX, IP phones) Monitor VoIP infrastructure performance, call quality (QoS, latency, jitter, packet loss), and uptime Troubleshoot complex VoIP issues including call routing, signaling, codecs, and media streams Manage SIP trunks, gateways, firewalls, and NAT configurations Coordinate incident response, root cause analysis, and preventive actions Ensure SLA compliance and continuous service improvement
2 Avis
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
1 à 2 avis sur 2
Trier par
Les plus pertinents
denisidoho
Ukraine
I had a great experience working with this seller. He helped me set up my call dialer quickly and professionally, and everything is working perfectly. He was very patient, explained the process clearly, and made sure I understood how to use the system before finishing the job. Communication was smooth...
Utile?
alexrbibo
États-Unis
Afnan did an excellent job configuring VICIdial for us. He’s very knowledgeable, moved quickly, and was proactive about troubleshooting and optimizing the setup as things evolved. Communication was clear throughout, and turnaround time was fast. Solid technical expertise and reliable delivery. Would 100% work with him again!
Utile?
