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ag1611

Akshit Gupta

@ag1611
Inde
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
I'm highly dedicated to the this task and have been working on multiple projects since a long time and can offer best service in given amount of time for AI ... Plus d’infos

Compétences

a
ag1611
Akshit Gupta
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Mise en œuvre et déploiement de l’IA
I will be an ai engineer with fast ships

Expérience professionnelle

American_Express

SWE intern

American Express • Temps partiel

May 2026 - Jul 20262 mos

• Improved retrieval quality by 12.8% (NDCG@10: 0.783 → 0.883) using a query-aware embedding dimension selector. • Reduced 13K monthly LLM inference calls by integrating the model into TechCare semantic issue-clustering pipeline. • Built an analytics framework over 60K+ escalated chats, identifying major knowledge gaps, automation opportunities. • Reduced engineer escalations by 30% by developing smart-routing and automated workflows across key products.