a
ahmad_fy

Ahmad Chaudhry

@ahmad_fy

Customer Services

Pakistan
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Expert in E-commerce Customer Support with a proven track record of handling high-volume inquiries. I specialize in providing 24/7 support via Email, Live Chat, and Social Media DMs. I ensure fast response times, high customer satisfaction, and smooth order resolution to help your business grow. ... Plus d’infos

Compétences

a
ahmad_fy
Ahmad Chaudhry
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will be your live chat and email customer support agent

Expérience professionnelle

Self_Employed

Customer Service Representative

Self Employed • Temps plein

Sep 2024 - Nov 20251 yr 2 mos

Managed high-volume customer interactions across multiple channels, including Live Chat, Email, and Social Media DMs, ensuring 24/7 responsiveness and high customer satisfaction. Leveraged 1.5 years of professional call center experience to resolve complex inquiries, handle conflict with calm, and improve overall client retention rates. Applied administrative and management skills—gained through experience as an Assistant Manager—to oversee daily operations, streamline workflows, and ensure efficient service delivery. Maintained detailed records of customer issues and solutions to contribute to long-term service improvements and quality assurance