I will setup or optimize your zendesk

Certaines informations sont présentées en anglais.
5,0
5,0

Égypte

Je parle Arabe, Anglais, Espagnol, Français

40 commandes terminées

Solution Architect, Business Operations Manager, Zendesk Premier Partner

I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automat...

Niveau 1

Répond à certains critères de performance et présente un fort potentiel sur la place de marché.

Très réactif

Connu(e) pour ses réponses exceptionnellement rapides

Ce que les gens ont aimé chez ce freelance

À propos de ce service
  • Full Setup Assistance: From purchasing agents to the completion of live operations, I will guide you through the entire setup process
  • Help Desk Branding: Customize your online help desk with your brand identity for a consistent user experience
  • Channel Integration: Email, Facebook, Instagram, Twitter, WhatsApp
  • DNS Settings Optimization: Ensure security and avoid spam
  • Agent Accounts & Departments: Set up company hierarchy
  • Organizational Setup: Configure B2B clients with conditions
  • Ticket Categorization: Report on specific use cases
  • Service Level Agreements: Define SLA policies & business hours
  • Automations & Triggers: Streamline workflows
  • Agent Views & Workspaces: Customize for productivity
  • HTML Email Template Fixes: Improve email appearance
  • Contact Forms with Conditions: Enhance user experience
  • Video Tutorials & Training: Personalized learning sessions
  • Sales CRM Integration: Integrate or build CRM
  • Advanced WhatsApp Setup: Assistance with integration
  • Multiple Helpdesks Management: Manage multiple URLs
  • Macro Creation: Automate repetitive tasks and resolve them with just one click
  • Answer Bot & Article Recommendations: Self-service options
  • Reports & Dashboards: Track support performance
Avis

17 avis concernant ce service
5,0

(17)
(0)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
Trier par
Les plus pertinents
  • A

    apierion_mc

    US

    États-Unis

    5

    Reda was easy to work with and knowledgeable about ZenDesk and helped us build our first form.

    200 $US-400 $US

    Prix

    5 semaines

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • E

    ecomdaniel0

    JP

    Japon

    5

    Great work, always nice working with Reda!

    100 $US-200 $US

    Prix

    8 jours

    Durée

    Utile?
    Oui
    Non
  • M

    matthew_qt

    GB

    Royaume-Uni

    5

    Amazing all round, Could not be happier! Thankyouuu

    200 $US-400 $US

    Prix

    3 semaines

    Durée

    Utile?
    Oui
    Non
  • E

    ecomdaniel0

    JP

    Japon

    5

    He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.

    200 $US-400 $US

    Prix

    10 jours

    Durée

    Utile?
    Oui
    Non
  • V

    vinbay_tech

    EG

    Égypte

    5

    He prepared all what is needed to be done before hand, shared every step with us, also provided better solution for our case. His communication skills is impeccable. Highly recommended.

    100 $US-200 $US

    Prix

    10 jours

    Durée

    Utile?
    Oui
    Non
Avis

17 avis concernant ce service
5,0

(17)
(0)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
Trier par
Les plus pertinents
  • A

    apierion_mc

    US

    États-Unis

    5

    Reda was easy to work with and knowledgeable about ZenDesk and helped us build our first form.

    200 $US-400 $US

    Prix

    5 semaines

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • E

    ecomdaniel0

    JP

    Japon

    5

    Great work, always nice working with Reda!

    100 $US-200 $US

    Prix

    8 jours

    Durée

    Utile?
    Oui
    Non
  • M

    matthew_qt

    GB

    Royaume-Uni

    5

    Amazing all round, Could not be happier! Thankyouuu

    200 $US-400 $US

    Prix

    3 semaines

    Durée

    Utile?
    Oui
    Non
  • E

    ecomdaniel0

    JP

    Japon

    5

    He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.

    200 $US-400 $US

    Prix

    10 jours

    Durée

    Utile?
    Oui
    Non
  • V

    vinbay_tech

    EG

    Égypte

    5

    He prepared all what is needed to be done before hand, shared every step with us, also provided better solution for our case. His communication skills is impeccable. Highly recommended.

    100 $US-200 $US

    Prix

    10 jours

    Durée

    Utile?
    Oui
    Non