I will provide omnichannel chat, calls, email and social media customer care VA support
Reliable VA for Customer Support, Social Media, Ecommerce
Niveau 1
Répond à certains critères de performance et présente un fort potentiel sur la place de marché.
À propos de ce service
Struggling to juggle customer inquiries across chat, calls, email, and social media?
Its overwhelming, time-consuming, and costly especially when every second matters.
What I Deliver:
- Unified customer care across chat, calls, email, social media
- Stripe level refund & return handling (Talabat, FoodPanda experts)
- Tool-savvy support using Salesforce, Intercom, Kommo, Gorgias, Jira, Slack, Dialers
- Quick responses, accurate ticketing, issue tracking, and reporting
- Professional tone with empathy perfect for ecommerce, fintech, call centers
Why Me:
- 5+ years in call center, ecommerce, virtual assistant roles
- Worked with Talabat, FoodPanda, Bank of London, SadaPay, Wallmart
- Salesforce, Intercom, Gorgias, Jira certifications/process fluency
Fiverr Level1, 5.0star rated: responsive, efficient, and consistent excellence
My 3-Step Process:
- Message me share your channels, tools, and volume.
- I plan propose workflow, SLAs, templates, onboarding steps.
- I execute deliver fast replies, spotless logs, customer delight.
Ready to elevate your customer support and focus on growth?
Hit Contact Me nowlets tailor a replyfast, omnichannel VA plan that works for your business.
FAQ
What platforms do you support?
I support platforms like Shopify, WooCommerce, Amazon, Etsy, and tools like Zendesk, Gorgias, Intercom, and Freshdesk
Can you provide 24/7 support?
Yes, I offer round-the-clock support based on your preferred shifts. We can arrange full or part-time coverag
Will you sound like you're part of my team?
Absolutely! I adapt to your brand voice and communication style to ensure seamless customer interactions.
3 avis concernant ce service
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Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
M mcartersoaris1

États-Unis
Collaboration en coursMuhammed is excellent and a joy to work with.
50 $US-100 $US
Prix
8 jours
Durée
Utile?M mcartersoaris1

États-Unis
Collaboration en coursMuhammad is one of the few most kind, professional, stellar work, knowledgeable, coachable, reliable, courteous, accurate, hardworking, sincere, great attitude, compassionate and coachable assistant I’ve worked with in a long time. Would recommend him to any company and/or entrepreneur. There is nothing he cannot do. Thanks, Monica Carter-Soaris
50 $US-100 $US
Prix
11 jours
Durée
A 
Réponse du freelance
Utile?C christopherh138

États-Unis
Collaboration en coursVery honest, professional, quick learner, and highly intelligent. It has been a huge blessing to work with him.
50 $US-100 $US
Prix
4 jours
Durée
A 
Réponse du freelance
Utile?
3 avis concernant ce service
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
M mcartersoaris1

États-Unis
Collaboration en coursMuhammed is excellent and a joy to work with.
50 $US-100 $US
Prix
8 jours
Durée
Utile?M mcartersoaris1

États-Unis
Collaboration en coursMuhammad is one of the few most kind, professional, stellar work, knowledgeable, coachable, reliable, courteous, accurate, hardworking, sincere, great attitude, compassionate and coachable assistant I’ve worked with in a long time. Would recommend him to any company and/or entrepreneur. There is nothing he cannot do. Thanks, Monica Carter-Soaris
50 $US-100 $US
Prix
11 jours
Durée
A 
Réponse du freelance
Utile?C christopherh138

États-Unis
Collaboration en coursVery honest, professional, quick learner, and highly intelligent. It has been a huge blessing to work with him.
50 $US-100 $US
Prix
4 jours
Durée
A 
Réponse du freelance
Utile?
