a
ahmed_essam1997

Ahmed M

@ahmed_essam1997

Media Manager

Égypte
Arabe, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a Media Manager and Web Developer with experience in social media strategy, content production, and e-commerce development. I manage faculty media channels, design visual identities for international conferences, and run paid Meta campaigns. Additionally, I operate a short-term rental brand and build bilingual websites.... Plus d’infos

Compétences

a
ahmed_essam1997
Ahmed M
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Sites Web personnalisés
I will build a multilingual website or online store in any language
De80 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Customer Support Agent

Teleperformance • Temps plein

Jan 2017 - Jan 2018 • 1 yr

Provided technical and billing support to an international customer base in English. Maintained high customer satisfaction scores while resolving complex technical issues.

Vodafone_UK

Customer Service Representative

Vodafone UK • Temps plein

Jan 2016 - Jan 2017 • 1 yr

Handled high volumes of inbound customer contacts for the UK market. Focused on de-escalating complaints and meeting strict quality and performance targets.