Ahmed Masoud
Vetted Pro
Level 2
Guaranteed satisfaction, Microsoft 365 Expert, Migration, Automation
Certifié par Fiverr Pro
Ahmed Masoud a été sélectionné par l'équipe Fiverr Pro pour son expertise.
Certifié pour
Assistant virtuel
Support informatique
Compétences

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35 $US
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Expérience professionnelle
Microsoft 365 Consultatnt
MStack360 • Indépendant
Jun 2022 - Present • 4 yrs
👋 Helping Business Owners and individuals to get the most out of Microsoft 365 | Consultations > Migration > Setup > Automation > Ongoing Support as your dedicated IT freelancer. Qualifications: 🎯Extensive experience with Microsoft 365, including migration and setup. 🎯Strong understanding of IT security and compliance. 🎯Excellent communication skills for user training and support. 🎯Proven ability to automate processes using Microsoft 365 tools. 🎯Experience providing ongoing IT support and troubleshooting. Achievements: 💪 🏅Fiverr Pro Freelancer 🏅 Repeated Clients Badge 🏅 Top Rated Freelancer on Upwork
Microsoft
Temps plein • 1 yr 11 mos
IT Consultant
Dec 2023 - Sep 2024 • 9 mos
Microsoft Viva Subject Matter Expert: - Assisting my coworkers in diagnosing and resolving challenges and problems encountered with the Viva Suite. - Attending daily engineering team meetings to review, monitor, and improve the support procedures. - Conducting training sessions for colleagues, occasionally as refresher courses and at other times to disseminate the latest product updates and outline our forthcoming work strategies. - Contributing to the monthly client reports by extracting and summarizing data on employees and cases, presenting them effectively in PowerPoint presentations.
Microsoft365 SE AI | Copilot | MS VIVA
Jul 2023 - Sep 2024 • 1 yr 2 mos
-Capturing, auditing, and delivering Feedback for the NPP - New Product Playbook (CoPilot)- within MS365. - Compiling the guidelines and documentation for the new products. - Providing technical support for the end users in German and English.
635 Avis
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Détails de la notation
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Trier par
larrymacboogie

États-Unis
Ahemd and his team were great. I worked with Omar and he understood my issues and fixed them one by one.
Réponse du freelance
mohamedelmi127
Client récurrent

Royaume-Uni
Excellent experience working with this freelancer. Their code expertise is outstanding, and they delivered exactly what was requested with high quality. Communication was clear, proactive, and professional throughout the entire process. The project was completed on time (even earlier than expected),...
Réponse du freelance
ryanm3d

États-Unis
Commande annulée
I am so frustrated, I hired these guys to prevent EXACTLY what happened anyway. I needed to migrate my google drive from one account to another. They seemed competent at first, but in the end, never tried to understand the problem correctly, and applied changes that now have me not knowing where any...
Réponse du freelance

costaxl

États-Unis
STOP SEARCHING! You have found your OneDrive (and other IT) support team! I tried everything, every AI, every Reddit thread, everything! Ahmed offered a consultation where he thoroughly understood the issue, and Omar solved it like a true professional. No wait, more than just a pro; a happy, confident...
Réponse du freelance
chiralyx

Royaume-Uni
Ahmed and his team did a fantastic job on our migration. They were very patient as we navigated access issues and always responded quickly. I would definitely recommend Ahmed and his team, and I look forward to working with them again.
Réponse du freelance


