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Ahmed
@ahmedreda1
Senior Cloud support engineer Office 365
Égypte
Arabe
À propos de moi
Hello there! 👋 ✅ I'm a Microsoft Certified Engineer with over 7 years of experience specializing in Microsoft 365 and Azure Compute solutions. ✅ I excel in Intune, Defender for Endpoint, Entra ID, and Azure Compute Solutions. ✅ Having completed over 100 projects for businesses ranging from small to premier customers, ✅ I bring a wealth of experience in cross-platform device management, on-premises to cloud migrations, and Microsoft 365 consulting services. 📞Looking forward to talking to you soon!
Compétences
Ahmed
hors ligne •
Voir mes services
Assistance technique
I will provide microsoft 365 and IT support remotely
Expérience professionnelle
Premier technical support O365
Microsoft • Temps plein
Feb 2023 - Mar 2026 • 3 yrs 1 mo
Certified Technical Support Engineer with 7+ years of proven expertise in enterprise-level Microsoft Office 365, Exchange Server, and IT infrastructure management. Specialized in delivering SLA-driven support for Premier Frontline clients, resolving complex technical issues with 95%+ first-contact resolution rate, and reducing average resolution time by 40%. Passionate about optimizing user experience and automating workflow solutions across SaaS platforms and Microsoft ecosystems.
3 Avis
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veneartis
États-Unis
Thank u again!
Utile?
excaliburrings
États-Unis
great work exactly as expected. looking forward to doing more work together
Réponse du freelance
Utile?
sohaibzafar178
Pakistan
Seller was really helpful and one of the best ever experiences to hire an assistant online..
Utile?
