a
ahsan_wahla

Ahsan

@ahsan_wahla

IT Support Specialist

Pakistan
Anglais, Ourdou, Punjabi
Certaines informations sont présentées en anglais.
À propos de moi
IT Support Specialist with 4+ years of experience in Microsoft 365, Active Directory, Windows Server, and networking. Supported 1,000+ users across insurance, healthcare (HIPAA-compliant), and corporate clients — handling account management, onboarding, VPN, and network troubleshooting. CCNA and Huawei HCIA certified, with hands-on remote support experience using TeamViewer and AnyDesk. Reliable, detail-oriented, and focused on solving problems quickly and clearly — whether it's a one-time fix or ongoing IT support for your business.... Plus d’infos

Compétences

a
ahsan_wahla
Ahsan
hors ligne • 

Voir mes services

Assistance technique
I will setup and manage your microsoft 365 environment
De15 $US / projetPlus de détails
Assistance technique
I will troubleshoot your VPN, network, and connectivity issues remotely
De15 $US / projetPlus de détails

Expérience professionnelle

Edge

Edge

Temps plein • 3 yrs 2 mos

IT Support Specialist

Jun 2024 - Nov 2025 • 1 yr 5 mos

Provided Tier 1/2 technical support for a workforce of 1,000+ associates on a HIPAA-compliant remote platform. Led the transition of IT inventory management to Asset Tiger, implementing structured tracking to improve audit-readiness. Configured system settings and security permissions for HIPAA and SOC 2 compliance.

Information Technology Associate

Sep 2022 - Jun 2024 • 1 yr 9 mos

Delivered IT hardware support including setup, deployment, and maintenance of desktops and laptops for a remote workforce. Maintained IT asset records and assisted with troubleshooting technical issues. Supported onboarding by configuring new employee devices and accounts according to security protocols.