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Aigerim K
@aigerim_kubeyev
Virtual assistant
Kazakhstan
Russe, Kazakh
À propos de moi
LinkedIn I am a dedicated Virtual Assistant with extensive experience in the hospitality industry across the UAE and Kazakhstan. I specialize in administrative support, customer service, and front desk management.
I help hotels and travel agencies with client communication and booking management, Opera Cloud system, document preparation and data entry, and AI tools integration for business automation.
Responsible, attentive, and always available during working hours.
Compétences
Aigerim K
hors ligne •
Temps de réponse moyen de 23 heures
Voir mes services
Assistance générale
I will be your virtual assistant for business, hotels and travel agencies
Assistant de recherche
I will be your trusted contact in kazakhstan
Expérience professionnelle
Guest Service Executive
Dubai International • Temps plein
Sep 2022 - Dec 2025 • 3 yrs 3 mos
Been in list of top 5 upsellers from Q2 of 2023 to present. Recognized as an expert in handling Russian clientale. Monitored and analysed daily front desk activity to guarantee ongoing compliance with performance and brand standards. Upsold activities from tourism partners to boost revenue. Maximised hotel revenue, utilising Opera PMS to control daily room inventory. Kept reservations systems up-to-date for clear availability management. Recommended hotel services to upsell dining, bar and spa experiences. Recorded guest account activity to produce accurate bills upon departure.
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conormcent94
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Asked her to do an in-depth analysis for research on her local market for my products and she did a very good presentation. It was very thorough and in-depth and it was very well summarised and it was a good synopsis. Very easy to present to a boss or to someone in your company. if you had to do an interim...
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conormcent94
Client récurrent
Irlande
She went well above and beyond. To do her best to try and sort out the situation my company was facing. Very very professional. Five stars rating highly recommend her.
Utile?
conormcent94
Client récurrent
Irlande
She is very professional and very knowledgeable about how to plan about fixing a problem.
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