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ajaysharma100

ajay

@ajaysharma100

Customer Support Specialist

Inde
Anglais, Hindi, Punjabi
Certaines informations sont présentées en anglais.
À propos de moi
I am a Customer Support and Content Moderation Specialist with 3 years of experience in customer service and 1 year of experience as a Content Moderator. I have experience reviewing user-generated content, enforcing community guidelines, identifying policy violations, and maintaining a safe and positive online environment. My customer support expertise includes email support, live chat, issue resolution, and customer communication. I am detail-oriented, reliable, and skilled at handling sensitive content while delivering accurate and professional service.... Plus d’infos

Compétences

a
ajaysharma100
ajay
hors ligne • 

Voir mes services

Assistance client
I will be your dedicated customer experience specialist
De10 $US / projetPlus de détails
Business
I will provide professional content moderation services
De10 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Teleperformance

3 yrs 3 mos

Customer Service representative

Apr 2024 - Jun 2026 • 2 yrs 2 mos

I have 3 years of experience in Customer Service, providing professional support and ensuring customer satisfaction. My work includes handling customer inquiries, resolving complaints, managing email and live chat support, assisting with orders, providing accurate information, and maintaining positive customer relationships. I am skilled in communication, problem-solving, issue resolution, and delivering timely solutions while maintaining a high level of professionalism.

Content moderator

Feb 2023 - Mar 2024 • 1 yr 1 mo

I have 1 year of experience as a Content Moderator, specializing in reviewing user-generated content and ensuring compliance with platform guidelines. My responsibilities include monitoring text, images, videos, and profiles; identifying inappropriate or harmful content; enforcing community standards; reporting policy violations; and maintaining a safe online environment. I am skilled in content review, quality checks, attention to detail, and making accurate decisions while handling sensitive content.