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Dedicated Operation Professional
Compétences

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CSC Center Manager
Common Services Centers Official
May 2022 - Jan 2026 • 3 yrs 8 mos
Operated full-scale CSC E-Government Portal Service. Maintained and managed 1000+ citizen databases records. Handled MIS Reporting, Portal Management, KYC Verification and Government service workflow.
Service Coordinator
247around
Jan 2019 - Jun 2021 • 2 yrs 5 mos
Managed after sale service & operational workflow. Generated and maintained operational MIS reports.
Sr. Customer Service executive
Zauba Corp
Jun 2017 - Aug 2018 • 1 yr 2 mos
Handled complex issue resolution and provided team assistance. Chat & Mail Process.