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Akshaya K
@akshayakanna779
Creative and Business Writing Feedback and Support
Inde
Anglais
À propos de moi
Hi there! Nice to e-meet you :)
I write short stories, novels and essays while being a part of three different writing critique community. I can support you with feedback on your story telling be it theme, plot or characters.
I’m also trained as a document bar raiser. I provide clear, practical feedback on business documents (proposals, marketing plans, pitch decks) suited to different audiences.
Compétences
Akshaya K
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Écriture créative
I will help you write better by perfecting your plot, theme and characters
Relecture
I will do line feedback on your story
Expérience professionnelle
Amazon
Temps plein • 8 yrs 6 mos
Emerging Stores Program Manager, Selling Partner (SP) Support
Jan 2024 - Present • 2 yrs 6 mos
Manage seller experience for Turkey and South Africa, achieving Best at Emerging Stores (BAE) status in multiple metrics. Captained SP support Quarterly L8 business reviews for MENATR. Created a playbook for Ireland marketplace launch ensuring 100% defect-free success. Own New Seller Experience and Education programs, launching seller university videos and live support channels. Acted as PMO to reduce 3 hours of weekly work for team members through internal review mechanisms.
Employee Experience Program Manager, SP-Support
Jan 2020 - Jan 2024 • 4 yrs
Managed employee experience for 5.5K+ employees in India. Launched global programs like Career Internship Program and Skill Up. Created a predictive model for Early Warning Signs of attrition, reducing attrition from 18.14% to 17.14% and saving $51K in 2022. Implemented Talent Movement and Career Skills Summit programs impacting thousands of employees globally through cross-functional collaboration with HR, Legal, and Finance teams.
VCS IN Team Manager
Jan 2018 - Jan 2020 • 2 yrs
Led and coached a team of 30+ Virtual Customer Service associates across IN, NA, and UK marketplaces. Developed a site-level internal communications portal to improve engagement. Hosted annual events for 500+ employees. Served as a functional expert and buddy for new hire team managers. Led the 'Success for All' training program for 60 new hires with a 96% final yield and developed internal communication platforms.
