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alejandro_sanzb

Alejandro s.

@alejandro_sanzb

Logistics Dispatcher

Bolivie
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm a Logistics Dispatcher & E-commerce Support Specialist. What I do: Dispatch & Tracking: Order management and real-time tracking. E-Commerce Support: Shopify inquiries, returns, and ticket resolution. Bilingual Support: Solid B1-B2 English for fast, clear chat and email communication. I'm organized, reliable, and ready to streamline your operations. Let's work together!... Plus d’infos

Compétences

a
alejandro_sanzb
Alejandro s.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Gestion de boutique de e-commerce
I will be your logistics dispatcher and order tracking specialist
De15 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Logistics Dispatch Specialist

Ecommerce • Temps plein

Jun 2024 - Jul 2026 • 2 yrs 1 mo

Managed real-time delivery operations and dispatching for US-based markets, including New York City (Manhattan, Queens, Hell's Kitchen) and Miami. Key Responsibilities & Achievements: Fleet Dispatch & Route Coordination: Assigned orders to drivers in real-time through Motoclick's dispatch system to optimize delivery times and ensure smooth order fulfillment. Bilingual Partner Communication: Handled direct outreach via phone and messaging, calling US restaurants to confirm order details and communicating directly with English-speaking customers. Cross-Platform Integration: Collaborated with external logistics partners (such as Burq and First) via Slack to resolve dispatch issues and real-time operational bottlenecks. Driver Support & Bridge Communication: Acted as a main liaison between English-speaking clients/vendors and Spanish-speaking delivery drivers to ensure clear instructions and seamless deliveries.