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Alexander A
@alex062911
IT Support Specialist
Costa Rica
Espagnol, Anglais
À propos de moi
I am an IT infrastructure specialist with over 10 years of experience in networking, cloud services, and enterprise environment administration. I am an expert in Microsoft 365, Entra ID, and perimeter security, with a strong background in Cisco, Arista, and Fortinet technologies. I focus on operational continuity and efficient resolution of critical incidents.
Compétences
Alexander A
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide IT support and microsoft 365 solutions
Portfolio
Expérience professionnelle
Freelancer.com
Freelance • 7 yrs 10 mos
IT Support Specialist
Jan 2023 - Present • 3 yrs 6 mos
Providing remote IT support and Microsoft 365 administration for small and medium businesses. • Microsoft 365 management (Exchange, Teams, SharePoint) • User and access control (Azure AD / Entra ID) • Email setup, migration and troubleshooting • Network configuration and troubleshooting (LAN/WAN, WiFi) • IT infrastructure support and optimization • Security implementation and system monitoring Focused on delivering fast, reliable and professional remote support.
IT Support and Microsoft 365 Specialist
Mar 2022 - Present • 4 yrs 4 mos
roviding freelance IT support and Microsoft 365 administration for business clients. • Microsoft 365 management (Exchange, Teams, SharePoint) • User and access management (Azure AD / Entra ID) • Email migration and configuration • Domain and DNS administration • Network troubleshooting and optimization (LAN/WAN, WiFi) • Remote technical support and problem resolution • Implementation of cloud solutions for small and medium businesses • Basic automation and process improvement using Microsoft tools Focused on delivering reliable and secure IT solutions.
