a
alexandychy

Chinwe O

@alexandychy

Medical Virtual Assistant, HIPAA Certified

Nigeria
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I'm a HIPAA-certified Medical Virtual Assistant with 8+ years in healthcare, including a clinical background as a Medical Laboratory Scientist. I support therapy practices, psychiatry clinics, and telehealth providers with scheduling, EMR documentation, insurance verification, and patient communication, so providers can focus on care instead of admin work. I'm comfortable with sensitive patient data, detail-oriented, and reliable working independently. Experienced with SimplePractice, TherapyNotes, OpenEMR, and OptiMantra. Let's talk about your practice's needs.... Plus d’infos

Compétences

a
alexandychy
Chinwe O
hors ligne • 

Voir mes services

Assistance générale
I will be your telehealth virtual assistant for emr, scheduling, and intake
De20 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Medical Virtual Assistant

Vital Integrators • Freelance

Mar 2025 - Feb 2026 • 11 mos

● Reduced safety incident response time by 40% by monitoring safety technologies and coordinating timely interventions. ● Improved member engagement by 35% through scheduled outreach and person-centered support, driving higher call completion rates. ● Ensured 100% compliance with safety protocols and Medicaid documentation standards across all audit reports. ● Enhanced care coordination by 35% by collaborating with care teams, case managers, and support networks to improve case outcomes. ● Reduced crisis situations by 20% by proactively identifying risk trends and escalating concerns per established workflows.