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Customer Service Representative
iQor • Temps plein
Jun 2024 - Aug 2026 • 2 yrs 2 mos
Managed high-volume international customer inquiries and technical support accounts, ensuring clear, concise communication and effective issue resolution under pressure. Delivered top-tier customer service with a strong focus on active listening, empathy, and translating complex technical processes into easy-to-understand terms for clients. Maintained strict adherence to schedule reliability, quality metrics, and time management in a fast-paced corporate environment.