
Alex T
Senior Ecommerce and Website Consultant for SEO Magento and WordPress
Compétences

Voir mes services


Portfolio
Expérience professionnelle
E-Commerce Technical Project Manager
Self Employed • Indépendant
Oct 2007 - May 2026 • 18 yrs 7 mos
Initiated e-commerce projects, including developing and optimizing e-commerce websites. Designed and implemented UX/UI layouts, optimized site speed, and configured extensions. Troubleshot technical issues, wrote SQL queries, analyzed code and log files, tested, and implemented solutions. Managed on-page SEO in compliance with marketing strategies and configured technical SEO settings and files. Set up REST APIs for payment gateways, shipping, inventory, and catalog management. ● Improved user experience by optimizing an e-commerce website using Magento. ● Created and monitored eBay, Amazon, and Meta listings. ● Delivered a 44% increase in website traffic and generated a 57% boost in sales through site development and marketing initiatives. ● Analyzed traffic and customer behavior using Google Analytics, GA4, Search Console, and AdWords. ● Guided cross-functional teams remotely and face-to-face for continuous improvement of the project. ● Built and strengthened relationships with vendors, suppliers, merchants, and shipping companies, aimed at ensuring smooth operations and reducing prices. ● Managed multiple concurrent projects while coordinating with stakeholders and cross-functional teams of developers, data entry, and marketing.
Confidential
Temps plein • 6 yrs 4 mos
Applications Support Analyst
Mar 2002 - Jun 2007 • 5 yrs 3 mos
Supported, maintained, and monitored the operation of mission-critical telecommunications systems for hospitals, hotels, universities, and 911 centers. Managed numerous customer accounts, prioritizing and resolving issues and requests. Executed smooth upgrades across client sites and provided remote and on-site software support and training. Developed and maintained documentation and training materials for customers and the support team. Participated in emergency support rotations, providing first- and second-level support. Maintained ticket records of issues using the Heat ticketing system. Set up the replication of the MS SQL Server database. ● Assigned incoming technical issues and tickets to team members based on account ownership, availability, and skill set. Collaborated with the team to troubleshoot and resolve major, high-priority system issues under tight deadlines. ● Traveled to customer sites (mainly hospitals) for training and support on the new system implementation. ● Wrote SQL queries, checked log files, and analyzed data from raw data files, MS SQL Server, and Pervasive SQL databases. ● Established and strengthened collaborations with management and other departments, including developers, QA, and networking. ● Enhanced efficiency for high-priority clients by solving complex issues across software, hardware, network, server, VOIP, and PBX Telecommunication systems. ● Worked with numerous sensitive customer account issues, coordinated and expanded customer accounts, and achieved a high level of satisfaction. ● Ensured HIPAA privacy and security rule compliance.
Programmer Analyst
Dec 2000 - Jan 2002 • 1 yr 1 mo
Designed and developed a streamlined Packing Slip System utilizing barcoding and using Visual Basic 6, ADO, VB Data Reports, and MS SQL Server 7. Created an installation/setup program and ensured smooth deployment. Developed a Shades measurement program using Visual Basic 6, with ADO, MS Excel, and an MS Access database. Gathered and translated user requirements into functional technical solutions aligned with business needs. ● Provided product development, training, maintenance, and end-user support. ● Met and surpassed project goals, collaborated with stakeholders, and enhanced solutions. ● Trained End Users and Developed Software Enhancements.