I will be customer care specialist CRM, email support and live chat

Certaines informations sont présentées en anglais.
5,0
5,0

Pakistan

Je parle Anglais

2 commandes terminées

Customer Support Representative

Experienced Customer Service Representative with 4+ years of delivering top-notch live chat and email support for global Shopify and eCommerce brands. I specialize in handling customer inquiries, refu...
À propos de ce service

Need a reliable Customer Support Agent for your Shopify E-commerece store?


Hi, Im Ali Hamza, a Customer Support Specialist with 4+ years of experience working with eCommerce brands worldwide. I provide professional customer service, email support, and live chat support to improve customer satisfaction and retention.


I am familiar with tools like Richpanel, Zendesk, Freshdesk, Gmail, Tidio, and Discord, and have experience supporting Shopify stores. 


⭐ Services I Offer:


  • Email & live chat support (ticket handling and customer queries)
  • Order tracking, refunds, and cancellations
  • Product information & store guidance
  • CRM management (Richpanel, Zendesk,Freshdesk, Zoho CRM etc.)


I am detail-oriented, responsive, and available all week.

Feel free to message me with your requirements before placing an order. 

Plateforme de réseaux sociaux:

Facebook

Twitter

Instagram

Type de service:

Assistance non technique

Langue:

Néerlandais

Anglais

Allemand

Fuseau horaire:

24h/24, 7j/7

Logiciel de support:

Zoho Desk

Freshdesk

zendesk

salesforce

Logiciel de base de connaissances:

Freshdesk

Freshservice

Mon portfolio

Autres services de Service à la clientèle I Offre

Avis

2 avis concernant ce service
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(2)
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Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
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  • Valeur de la livraison
    5
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  • G

    goodox

    US

    États-Unis

    5

    Great job. Fast delivery and accurate final result. Very satisfied with the work.

    Jusqu’à 50 $US

    Prix

    2 jours

    Durée

    Utile?
    Oui
    Non
  • K

    keats_wise1

    US

    États-Unis

    5

    Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.

    Jusqu’à 50 $US

    Prix

    5 jours

    Durée

    Utile?
    Oui
    Non
Avis

2 avis concernant ce service
5,0

(2)
(0)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
Trier par
Les plus pertinents
  • G

    goodox

    US

    États-Unis

    5

    Great job. Fast delivery and accurate final result. Very satisfied with the work.

    Jusqu’à 50 $US

    Prix

    2 jours

    Durée

    Utile?
    Oui
    Non
  • K

    keats_wise1

    US

    États-Unis

    5

    Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.

    Jusqu’à 50 $US

    Prix

    5 jours

    Durée

    Utile?
    Oui
    Non