Arshad Ali

logistics

Logistify • Temps partiel

May 2026 - Present • 2 mos

Successfully coordinated time‑critical air shipments, ensuring on‑time delivery for high‑priority clients. Reduced air freight delays by improving communication with carriers and customs brokers. Managed AWB creation, booking, and follow‑ups, ensuring full compliance with airline requirements. Strengthened relationships with major airlines, resulting in better rates and faster confirmations. Supported clients with real‑time tracking, improving customer satisfaction and transparency. Handled FCL and LCL shipments efficiently, ensuring smooth coordination from booking to final delivery. Improved container planning and documentation accuracy, reducing errors by over 30%. Negotiated competitive sea freight rates with carriers, helping clients reduce shipping costs. Ensured timely submission of BL instructions, VGM, and shipping documents, avoiding penalties. Coordinated with shipping lines and port authorities to maintain smooth cargo flow. Managed end‑to‑end shipment processes (air, sea, land), ensuring high service quality for clients. Improved customer communication, resulting in higher client retention and repeat business. Solved shipment issues quickly (delays, customs holds, documentation problems), reducing client complaints. Provided clients with accurate quotations, helping increase sales and conversion rates. Worked closely with operations teams to ensure fast clearance and delivery, improving overall efficiency. Increased monthly shipment bookings by building strong relationships with new and existing clients. Identified customer needs and offered the best air/sea freight solutions, boosting customer satisfaction. Helped the company grow revenue by promoting additional services (customs clearance, warehousing, trucking). Maintained a strong pipeline of leads and opportunities, contributing to consistent sales performance. Provided professional logistics advice to clients, positioning yourself as a trusted logistics consultant.