
Ali Akbar Khan
IP Telephony IT Solutions Vicidial Kamailio FreeSWITCH MySQL Expert
Compétences

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Expérience professionnelle
Team Lead IP Telephony
Syrbid pvt ltd • Temps plein
Oct 2025 - Present • 7 mos
Lead the IP telephony team, managing Vicidial, Kamailio, FreeSWITCH, and MySQL/MariaDB systems. Oversee call center operations, optimize call routing, and reduce dropped calls. Deploy and manage Wazuh server for monitoring and security compliance. Mentor and train team members, improving productivity and troubleshooting skills. Collaborate with management to plan IT infrastructure upgrades and cloud adoption strategies.
Sybrid pvt ltd
Temps plein • 3 yrs 3 mos
Voice Systems Engineer
Dec 2023 - Oct 2025 • 1 yr 10 mos
Managed and configured IP telephony systems including Vicidial, Kamailio, and FreeSWITCH. Maintained and optimized MySQL/MariaDB databases for call routing and reporting. Monitored call quality, resolved voice network issues, and ensured uptime. Assisted in deployment and integration of new telephony solutions. Coordinated with IT teams to ensure seamless communication infrastructure.
Systems Support Engineer
Jul 2022 - Dec 2023 • 1 yr 5 mos
Provided technical support for IT systems, troubleshooting hardware, software, and network issues. Installed, configured, and maintained desktops, servers, and network devices. Assisted in user account management, permissions, and access controls. Monitored system performance and ensured smooth daily operations. Collaborated with teams to implement IT policies and best practices.