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Operations and Client Support Specialist
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Assistant Manager
Enterprise Rent-A-Car • Temps plein
Jun 2018 - Nov 2020 • 2 yrs 5 mos
Managed daily operations and a fleet of over 500 vehicles across two locations. Led a team of 20+ employees, ensuring high levels of customer service and operational efficiency. Handled customer interactions, resolving issues and facilitating refunds as needed. Conducted employee development through training and performance reviews. Built and maintained relationships with community partners to drive business growth.