Altamash Khan
Video Editor
Compétences
Voir mes services


Expérience professionnelle
Service Desk Engineer
Tata Consultancy Services • Temps plein
Oct 2025 - Present • 7 mos
Working as a Service Desk Engineer at Tata Consultancy Services (TCS) for the Etisalat project, supporting 2500+ UAE government schools with technical support and IT operations. Experienced in: • Technical troubleshooting and customer support • Microsoft 365, Outlook, Windows support • Hardware and software issue resolution • Network and connectivity troubleshooting • Remote support and ticket management Along with my IT background, I am also passionate about creative design and video editing. I create professional social media posters, LinkedIn banners, photo edits, Instagram reels, travel videos, short vlogs, and promotional content for brands and creators. Skilled in: • Poster & flyer design • Instagram reel editing • Short-form video editing • Photo enhancement & retouching • Social media content creation • AI-generated visuals & creative editing • YouTube Shorts / TikTok editing Focused on delivering modern, attractive, and high-quality content with fast delivery and client satisfaction.
Confidentials
Temps plein • 2 yrs
Sr. Operations Representative
Sep 2024 - Sep 2025 • 1 yr
Worked as a Sr. Operations Representative at Concentrix providing technical support for HP customers. Assisted users with printer troubleshooting, connectivity issues, driver installation, remote support, and customer service operations. Handled: • Technical troubleshooting and customer support • HP printer setup and issue resolution • Network and connectivity troubleshooting • Remote assistance and ticket handling • Customer communication and problem resolution Achieved high customer satisfaction through quick issue resolution and professional support. Developed strong communication, technical, and client-handling skills while working in a fast-paced support environment. Along with technical support experience, I also work as a creative freelancer specializing in poster design, image editing, Instagram reels, travel edits, short vlogs, and social media content creation.
Network Engineer
Sep 2023 - Sep 2024 • 1 yr
Worked as a Network Engineer handling network monitoring, troubleshooting, and technical support operations. Experienced in diagnosing connectivity issues, monitoring network performance, and providing first-level technical support for enterprise environments. Responsibilities included: • Network monitoring and troubleshooting • Resolving connectivity and latency issues • Router and switch support • Ticket handling and escalation management • Remote troubleshooting and client coordination • Maintaining service uptime and network performance • Working with technical teams for issue resolution Gained strong experience in networking, customer communication, technical troubleshooting, and IT support operations. Additionally skilled in creative design and video editing services including: • Social media poster design • Instagram reel editing • Travel video editing • Short vlog editing • Image enhancement and retouching • LinkedIn banners and thumbnails Focused on delivering high-quality and creative digital content for businesses and social media creators.