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amanbaghel570

AMAN BAGHEL

@amanbaghel570

Professional Chat Support and Customer Service Specialist

Inde
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
Professional Customer Support Specialist with 1 year of experience at Concentrix, specialized in handling real-time international live chat processes with a strict focus on high quality and customer satisfaction.... Plus d’infos

Compétences

a
amanbaghel570
AMAN BAGHEL
hors ligne • 

Voir mes services

Assistance client
I will be your professional live chat support assistant
De10 $US / projetPlus de détails

Expérience professionnelle

Amazon

Chat Support Representative

Amazon • Temps plein

Jun 2025 - Present • 1 yr 1 mo

Handled real-time international customer chat queries on a contractual basis for major e-commerce processes (Amazon.de). Responsible for resolving complex customer inquiries, managing order tracking, handling returns, and troubleshooting billing issues. Maintained a strict 95% Quality Target and consistently achieved a 90–95% CSAT score through clear, accurate, and efficient communication.