
Amanda S
Dashboard, reporting, and workflow automation specialist
Compétences

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Portfolio
Expérience professionnelle
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Temps plein • 5 yrs 11 mos
Technical Onboarding
Jun 2023 - Present • 2 yrs 11 mos
Lead onboarding and implementation support for large-scale education customers and public school districts. Build and maintain operational workflows, reporting systems, dashboards, and tracking tools using Google Sheets and automation logic. Coordinate cross-functional implementation efforts across Customer Success, Product, Engineering, and Support teams. Create data validation processes, KPI reporting, and process improvements to improve visibility and reduce manual work. Troubleshoot enrollment, licensing, integrations, and system configuration issues across enterprise environments. Develop scalable workflow documentation and implementation resources.
Freelance UX Web Designer
May 2023 - Present • 3 yrs
Design user-focused web experiences emphasizing usability, accessibility, and workflow efficiency. Create websites, dashboards, and digital experiences using human-centered design principles. Develop custom solutions for clients including workflow organization, reporting, and process improvements. Use tools including Figma, web technologies, and accessibility standards (WCAG).