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ammenad817

Emmanuel D

@ammenad817

Business Process Consultant

Canada
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a Lean Six Sigma Black Belt and Business Process Consultant with over 10 years of experience helping organizations improve operational efficiency and service delivery. I specialize in business process mapping, workflow documentation, SOP development, operational governance, and process improvement across financial services and IT environments. I deliver practical, professional solutions that help businesses streamline operations, improve accountability, and scale with confidence.... Plus d’infos

Compétences

a
ammenad817
Emmanuel D
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Rédaction technique
I will create professional sops and business process documentation
De95 $US / projetPlus de détails

Expérience professionnelle

Scotiabank

Process Manager | ServiceNow | ITSM

Scotiabank • Temps plein

Nov 2024 - Apr 2026 • 1 yr 5 mos

Responsible for Incident and Problem Management within ServiceNow, improving IT service delivery, operational governance, process efficiency, and cross-functional collaboration.