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Fiverr Pro
Français
$
USD
Amna
@amnafreelancepr
Shopify Customer Support, Customer Service, Live Chat, Email Support
Pakistan
Anglais, Punjabi
À propos de moi
Hello! I am a dedicated Customer Support Specialist experienced in email management, customer service, e-commerce support, and administrative tasks. I can handle customer inquiries, complaints, orders, shipping, returns, refunds, inbox management, and client follow-ups. I am organized, reliable, detail-oriented, and committed to providing professional communication and timely responses. If you have any questions or would like to discuss your project further, please feel free to send me a message!
Compétences
Amna
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Succès client
I will be your shopify and ecommerce customer support specialist
Assistance client
I will be your professional social media customer support specialist
Portfolio
Expérience professionnelle
Customer Service Representative
Freelancer.com
May 2021 - Oct 2025 • 4 yrs 5 mos
Chat Support | Email Support Customer Support Representative Customer Service Representative
Customer Support & Social Media Specialis
Freelance
Nov 2021 - Jun 2022 • 7 mos
I am a dedicated Customer Support & Social Media Specialist with over 4 years of experience helping eCommerce businesses deliver exceptional customer experiences. I specialize in email support, live chat, social media messaging, Shopify, and CRM management. I have hands-on experience with Gorgias, Zendesk, Freshdesk, Reamaze, HubSpot, Zoho CRM, Slack, Google Workspace, and Microsoft Excel. I handle customer inquiries, order tracking, refunds, returns, exchanges, disputes, and social media interactions with professionalism and empathy. I am organized, detail-oriented, and comfortable working independently while maintaining excellent response times. My goal is to resolve issues efficiently, improve customer satisfaction, and represent every brand with professionalism, accuracy, and care.
