
Samnan K
Property Listing VA, OTA Manager, Email Support, Shopify Assistant
Compétences

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Portfolio
Expérience professionnelle
Email Customer Support For E-Commerce Store ( L'Empire )
Cloth Centre • Freelance
Jul 2025 - Jan 2026 • 6 mos
Worked as a Customer Support Representative, providing professional email and live chat support for eCommerce businesses. Handled customer inquiries, order processing, shipment confirmations, order tracking, complaint resolution, and support tickets while ensuring a high level of customer satisfaction. Experienced in using Shopify, Zendesk, Freshdesk, Gorgias, Gmail, and Google Sheets to manage customer interactions, maintain accurate records, and support daily business operations. Assisted with order fulfillment, CRM, customer retention, and data entry, while maintaining clear communication and resolving issues efficiently. Consistently focused on delivering excellent customer service, improving response times, and creating a positive customer experience.
Property Listing Specialist (Airbnb & Expedia)
Rentalsystems • Freelance
Feb 2024 - Oct 2025 • 1 yr 8 mos
I worked on Airbnb, VRBO, Booking.com and Expedia property listings, handling data entry, listing setup, optimization, and updates for Austria-based properties.
2 Avis
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latitude500
Client récurrent

États-Unis
I had an excellent experience working with him. He connect and set up all of my Airbnb, expidia, VRBO and OTA channels with Guesty Pro. From the beginning, he demonstrated strong strategic business planning by making sure the channel integrations were set up correctly and optimized for maximum exposure...

latitude500
Client récurrent

États-Unis
Everything was just perfect. I had him set up my 5 Airbnbs, set up in Expedia, airbnb and attach them to Guesty Pro. It all works perfect.