a
amoasiwa

Michelle N

@amoasiwa

Property Operations Manager and Executive Assistant

Ghana
Anglais, Allemand
Certaines informations sont présentées en anglais.
À propos de moi
I specialise in bringing structure, and profitability to your chaos. As an experienced Airbnb Co-host, Short-Term Rental Manager, and Executive Virtual Assistant, I work with hosts, property owners, and entrepreneurs to running operation systems, bookings, guests, emails, schedules, and improve overall ROI.... Plus d’infos

Compétences

a
amoasiwa
Michelle N
hors ligne • 

Voir mes services

Assistance générale
I will be your real estate operations manager
De40 $US / projetPlus de détails

Expérience professionnelle

Amazon

Customer Service Supervisor

Amazon • Temps plein

Jan 2023 - Oct 2023 • 9 mos

Handled high-volume customer inquiries via chat, email, and phone, maintaining empathy and professionalism in every interaction. Resolved customer concerns related to orders, returns, refunds, and account issues while meeting strict KPIs for response time and satisfaction. Used CRM and internal systems to track and document interactions accurately and efficiently.