a
amymcvade

Amy

@amymcvade

Virtual management

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
With 20 years of customer service expertise and 15 years in management, I bring a rare combination of communication mastery, leadership, and problem‑solving to every project. My background has taught me how to understand people, deliver exceptional results, and create smooth, stress‑free experiences for clients. Alongside my professional leadership experience, I’m also a certified Front-End Developer and currently completing a 120‑hour TEFL course. This unique blend of technical skill and communication training allows me to offer services that are both detail‑oriented and people‑focused. ... Plus d’infos

Compétences

a
amymcvade
Amy
hors ligne • 

Voir mes services

Messagerie et envoi d'e-mails
I will deliver email management and customer chat support

Expérience professionnelle

customer service representative

S&S Fuels • Temps plein

Oct 2024 - Present1 yr 7 mos

Key Responsibilities Provided prompt, courteous service to all customers at the register and fuel pumps Handled cash, card, and mobile payments with accuracy and attention to detail Maintained store cleanliness, stocked shelves, and ensured product displays were organized Assisted customers with fuel questions, store products, and general inquiries Monitored safety procedures and followed company policies to ensure a secure environment Worked efficiently during high‑traffic periods while keeping a positive attitude 🔹 Strengths Strong communication and people skills Dependable, punctual, and able to multitask Calm under pressure and solution‑focused Excellent teamwork and independent work habits

Cat App Project

Code Academy • Freelance

Aug 2025 - Aug 20250 mos

Cat App (Front‑End Development Project) Hosted on GitHub — Interactive Web Application https://github.com/Amcvade/cat-app-html Created an interactive Cat App using HTML, CSS, and JavaScript, focusing on clean UI and smooth user experience. Implemented features such as displaying cat images, updating content dynamically, and handling user interactions. Used API calls (if your app uses a cat API) to fetch and render cat images or data in real time. Designed a responsive layout that works across desktop and mobile devices. Organized code with best practices and version control through GitHub.

project CRUD

University of new Mexico • Freelance

Feb 2025 - Jun 20254 mos

CRUD Application (Create, Read, Update, Delete) Front‑End Development Project — Hosted on GitHub https://github.com/Amcvade/CRD-w12 Developed a fully functional CRUD web application demonstrating core front‑end development skills. Built using HTML, CSS, and JavaScript, focusing on clean UI, responsive layout, and smooth user interaction. Implemented features that allow users to create, view, edit, and delete data in real time. Applied best practices in code structure, version control, and documentation through GitHub. Showcased ability to design user‑friendly interfaces, handle form validation, and manage dynamic content.