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Explorer
Fiverr Pro
Français
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Alan T
@andantx
Customer Service Professional
Colombie
Espagnol, Anglais
À propos de moi
I am a ninth-semester biology student with experience in content creation, marketing, project management, and customer service. I have a proven track record in billing, de-escalation, and salesmanship. I am fluent in Spanish and English and am an eager learner ready to pick up new skills.
Compétences
Alan T
hors ligne •
Voir mes services
Traduction
I will translate and interpret content for you
Gestion de projet
I will help manage your business
Expérience professionnelle
Customer Service
Teleperformance
Jan 2021 - Jan 2022 • 1 yr
Worked in the billing department for a third-party phone carrier with a focus on cross-selling. Achieved status as one of the best-performing agents on the team, specifically excelling in conflict de-escalation and salesmanship techniques to drive revenue and customer retention.
