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Andrea M
@andrea_solves
Business Manager
Royaume-Uni
Anglais
À propos de moi
I am an experienced Senior Operations Manager and Business Analyst supporting and driving organisations to the next phase of growth and development. I am diligent and motivated to improve processes, solve problems and streamline operations to ultimately increase revenue through promoting organisational efficiency.
Compétences
Andrea M
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Efficacité et automation des entreprises
I will streamline your business processes
Expérience professionnelle
Business Manager
Stockport Council • Temps plein
Apr 2022 - Present • 4 yrs 1 mo
Effective Business Manager of a high performing operational service within local government, overseeing all day‑to‑day performance, complaints handling, recruitment, and service delivery. My work focuses on improving processes, remove waste and bottlenecks, implementation of statutory and legislative requirements, and ensuring compliance across complex workflows. I use data analysis and design Tableau reports to identify bottlenecks, drive efficiency, and support evidence‑based decision‑making. Additional I'm a working member of government digital process improvement groups
Operations Manager
NHS • Temps plein
Jan 2021 - Mar 2022 • 1 yr 2 mos
Operations Manager within the NHS. Experienced in managing scale and mobilising new functions, processes and resourcing demand with competent teams. Managed complex projects, transformation and driving productivity improvements to make considerable cost savings. Offer a comprehensive background of transferable skills in operational and personnel management and coaching.
