a
andreamurciava

andrea murcia

@andreamurciava

Administrative and Back Office Support Email and Chat Support

Salvador
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an Administrative and Back Office Support Specialist with experience in medical insurance, claims review, and mortgage servicing. I handle email and chat support, document review, payment follow-ups, escrow tasks, and CRM workflows. Experienced in assisting borrowers with payments, insurance disbursements, late charges, and account history. I work accurately and confidentially in virtual environments and seek part-time, evening remote work (email/chat only) providing reliable administrative support... Plus d’infos

Compétences

a
andreamurciava
andrea murcia
hors ligne • 

Voir mes services

Assistance générale
I will mortgage and medical insurance back office support
De25 $US / projetPlus de détails

Expérience professionnelle

Mortgage Servicing & Escrow Assistant

LAND HOME FINANTIAL SERVICES • Temps plein

Feb 2025 - Present • 1 yr 3 mos

Handle borrower accounts related to mortgage servicing, including payment processing, escrow disbursements for property taxes and insurance, account history review, and document handling. Provide email and system-based support while following compliance and confidentiality guidelines. Experience working with CRM tools and virtual platforms

Blue_Cross Blue Shield Association

Claims & Back Office Support Specialist

Blue Cross Blue Shield Association • Temps plein

Oct 2023 - Feb 2025 • 1 yr 4 mos

Worked directly with healthcare providers reviewing and processing medical claims, analyzing denials, determining appeal eligibility, and routing cases to appropriate departments. Performed back-office tasks with no live calls, focusing on accuracy and documentation.