
AndresNishizawa
Operations and Process Optimization MBA
Compétences

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Expérience professionnelle
Client strategy associate
DIALECTICA Communication • Temps plein
Apr 2025 - Feb 2026 • 10 mos
Coordinated 5–10 concurrent client projects, managing timelines, priorities, and stakeholder communication in a high-volume environment. Handled daily client interactions and project updates, ensuring timely delivery of expert consultations within tight deadlines (24–72 hours). Supported pricing and compensation discussions, contributing to alignment between client expectations and operational feasibility. Managed a high-volume workflow, processing multiple project requests daily while maintaining quality and responsiveness. Tracked project progress and operational metrics, identifying delays and improving workflow visibility. Collaborated with internal teams and external stakeholders, coordinating across multiple touchpoints to ensure successful project execution.
Coordinator of Planimetry and Production & Planning (Professional Internship)
Dorado • Temps plein
Jun 2024 - Dec 2024 • 6 mos
Company: OPAIN- EL DORADO AIRPORT Bogotá Supported operational planning and capacity management by analyzing passenger flow and identifying inefficiencies in resource allocation. Developed a data-driven planning tool (Excel VBA) that improved capacity utilization by 20%, optimizing operational efficiency and workflow distribution. Tracked operational KPIs and generated reports to support performance monitoring and decision-making. Identified bottlenecks in boarding processes and supported implementation of improvements to enhance operational flow. Coordinated with multiple teams to ensure alignment in daily operations and compliance with service standards.
Operations Support Associate
Burger King • Temps plein
Dec 2022 - May 2023 • 5 mos
Company: BuBu Franchise GmbH | Berlin, Germany December 2022 – May 2023 Supported daily operations in a high-volume environment, ensuring smooth workflow and service continuity. Assisted in staff coordination and shift organization, improving efficiency during peak hours. Tracked operational indicators such as order volume and service time to identify inefficiencies. Contributed to process improvements that reduced service bottlenecks and improved workflow consistency.