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Aneta
@anetanikolayan
Travel Industry Virtual Assistant and Booking Support Specialist
Arménie
Russe, Anglais, Arménien
À propos de moi
Hello! I’m Aneta, a Virtual Assistant and Travel Support Specialist with 2+ years of experience in a travel agency. I have worked with flight reservations, booking systems, and customer communication, helping clients organize smooth and stress-free travel.
I can help you with travel planning, itinerary creation, hotel and flight research, booking assistance, email handling, data entry, and administrative support.
I am highly organized, detail-oriented, and focused on fast, reliable, and accurate work. My goal is to save you time and make your travel or business tasks easier.
Compétences
Aneta
hors ligne •
Voir mes services
Plans de voyage
I will create a travel itinerary
Portfolio
Expérience professionnelle
Air ticket sales and support specialist
company • Temps plein
Jan 2023 - Present • 3 yrs 4 mos
• Managed high-volume airline ticket sales, complex global bookings, and itinerary changes utilizing GDS platforms. • Provided top-tier remote customer support for international travelers, resolving urgent ticketing issues and schedule disruptions. • Processed flight cancellations, schedule re-routing, and refund requests in strict compliance with airline and industry regulations. • Maintained highly accurate, updated records within company CRM systems and internal databases. • Communicated professionally with global B2B and B2C clients via email, phone, and live chat to ensure high satisfaction. • Coordinated directly with major airlines, travel management companies, and service providers for smooth end-to-end travel logistics.
