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Angie Quintero
@angiesolutions
Vetted Pro
Level 2
More Time, More Focus, More Results! Experienced virtual assistant
États-Unis
Anglais, Espagnol
Certifié par Fiverr Pro
Angie Quintero a été sélectionné par l'équipe Fiverr Pro pour son expertise.
Certifié pour
Assistant virtuel
À propos de moi
Hi, I’m Angie, a bilingual English-Spanish Executive Virtual Assistant with 7+ years of experience supporting business owners and growing teams. I specialize in administrative support, email and inbox management, customer service, CRM updates, project coordination, and day-to-day operations.
My background includes executive support, insurance and restoration operations, and team coordination. I’m proactive, organized, and focused on clear communication, accurate work, and dependable support.
Message me before ordering so we can confirm the scope and choose the right package for your needs.
Compétences
Angie Quintero
30 $US/heure
hors ligne •
Temps de réponse moyen de 2 heures
Voir mes services
Assistance générale
I will be your best executive virtual assistant for admin and business support
Vous souhaitez travailler sur une base horaire ?
Dites à Angie Quintero ce dont vous avez besoin.
30 $US
/
heurePortfolio
Expérience professionnelle
Claims & Marketing Coordinator
Elite Resolutions • Temps plein
Oct 2022 - Apr 2024 • 1 yr 6 mos
● Orchestrated end-to-end claims management by acting as the primary liaison among clients, contractors, attorneys, and adjusters, ensuring seamless coordination, timely case preparation, and proactive identification of red-flag issues during intake reviews. ● Assisted with settlement negotiations, claim filings, litigation/appraisal/mediation prep, and client follow-ups to ensure accuracy and positive outcomes. ● Managed marketing and business development by designing promotional materials, optimizing online presence, and driving referral growth. ● Enhanced efficiency by standardizing workflows, streamlining communication, and implementing strategic process improvements.
Bilingual Call Center Supervisor
Teleperformance • Temps plein
Apr 2019 - Jun 2022 • 3 yrs 2 mos
● Administered control over supervision and training of bilingual financial services advisors (English & Spanish) through training, coaching, and performance management. ● Conducted quality assurance and compliance monitoring to improve call handling metrics and maintain adherence to standards. ● Identified performance gaps and implemented targeted coaching strategies to enhance employee behavior, elevate team performance, and strengthen overall customer experience. ● Resolved escalated cases while supporting employee growth and professional development to elevate productivity.
81 Avis
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Détails de la notation
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1 à 5 avis sur 81
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Les plus pertinents
vickisanders77
États-Unis
Overall, I was pleased with the communication, professionalism, politeness, and quick response time throughout the project. However, I was disappointed in the formatting quality of the final contract compared to the sample I originally provided. Several sections with numbered and lettered subparagraphs...
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theandeer
États-Unis
One of the best VA’s I’ve worked with. I was skeptical because I’ve had bad prior experiences but Angie is a professional and just “gets it”. Look forward to continuing to work w her and her team.
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shanewaatti
Client récurrent
États-Unis
Angie has been great to work with she goes above and beyond to make sure you are taken care of and very communicative which is very important to me. I would highly recommend Angie to anyone looking for an assistant.
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jaidalynr
Client récurrent
États-Unis
Angie is incredibly professional. Her timely communication and understanding of the project were helpful for me to understand how to move forward with various projects. Looking forward to continuing our work together!
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julia_hily
États-Unis
Thanks for your help, Angie! I am really pleased with the quality of the delivery. We needed a bit of help with some app testing, and Angie delivered right on point what we needed. Thanks again, and hope to work with you soon!
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