Anas Nadeem

Baselinker | Virtual Assistant for Multi-Platform ECommerce Management

DESKSPACE OÜ • Temps plein

Nov 2024 - Present • 1 yr 7 mos

I'm working with a client as a Virtual Assistant for E-Commerce, supporting multiple platforms including Shopify, Amazon Seller Central, eBay, Kaufland, Otto, and Baseliner.com. My role involved managing product listings, optimizing titles and descriptions with SEO, updating inventory, and ensuring accurate pricing across channels. I also created and monitored FBA shipments, handled order processing, and tracked performance metrics to maintain account health. Using tools like ClickUp, I kept tasks organized, coordinated with the client’s team, and ensured deadlines were met. This systematic approach improved workflow efficiency, streamlined operations, and contributed to consistent sales growth across platforms.

Expert in Wayfair to Optimize Posts and Improve Business

Space Enterprises, LLC • Temps plein

Apr 2024 - Present • 2 yrs 2 mos

I'm working with a client selling copper sinks on Wayfair who faced strong competition despite excellent product quality. I optimized their listings by rewriting titles and descriptions with SEO-rich keywords, enhancing images, and refining product attributes for better discoverability. I also collaborated with Wayfair’s account managers to secure promotions, seasonal campaigns, and improved placement. Additionally, I developed pricing and marketing strategies while tracking performance metrics to adjust underperforming SKUs. As a result, the client achieved higher visibility, a 20–30% increase in conversions, and steady sales growth, strengthening their overall Wayfair presence.

E-Commerce Specialist for Order Fulfillment & Customer Service

Zuma Sales LLC • Temps plein

Feb 2025 - Jan 2026 • 11 mos

In my role as an E-Commerce Specialist for one of my clients, I was responsible for managing the end-to-end order fulfillment process while ensuring a seamless customer experience. My key responsibilities included: Order Processing & Fulfillment: Accurately processed daily orders from Shopify, Amazon, and eBay stores. Coordinated with warehouses and suppliers to ensure timely shipment and inventory updates. Handled bulk uploads and tracking information to ensure all orders were properly updated and customers stayed informed. Customer Service Management: Responded to customer inquiries via email, live chat, and support tickets (Gorgias/Shopify inbox). Resolved issues related to delayed shipments, returns, refunds, and product questions while maintaining a positive customer relationship. Inventory & Returns: Monitored stock levels and worked with suppliers to prevent overselling or stockouts. Managed returns and exchanges efficiently, making the process hassle-free for customers.